diff --git a/app/controllers/verification/letter_controller.rb b/app/controllers/verification/letter_controller.rb
new file mode 100644
index 000000000..eb91ebe6f
--- /dev/null
+++ b/app/controllers/verification/letter_controller.rb
@@ -0,0 +1,32 @@
+class Verification::LetterController < ApplicationController
+  before_action :authenticate_user!
+  before_action :verify_resident!
+  before_action :verify_phone_or_email!
+  skip_authorization_check
+
+  def new
+    @letter = Letter.new(user: current_user)
+  end
+
+  def create
+    @letter = Letter.new(user: current_user)
+    if @letter.save
+      redirect_to account_path, notice: t('verification.letter.create.flash.success')
+    else
+      flash.now.alert = t('verification.letter.create.alert.failure')
+      render :new
+    end
+  end
+
+  private
+
+    def letter_params
+      params.require(:letter).permit()
+    end
+
+    def verify_phone_or_email!
+      unless current_user.confirmed_phone?
+        redirect_to verified_user_path, alert: t('verification.letter.alert.unconfirmed_personal_data')
+      end
+    end
+end
\ No newline at end of file
diff --git a/app/models/address.rb b/app/models/address.rb
new file mode 100644
index 000000000..2c0c20b88
--- /dev/null
+++ b/app/models/address.rb
@@ -0,0 +1,3 @@
+class Address < ActiveRecord::Base
+  belongs_to :user
+end
diff --git a/app/models/letter.rb b/app/models/letter.rb
new file mode 100644
index 000000000..58e326d58
--- /dev/null
+++ b/app/models/letter.rb
@@ -0,0 +1,53 @@
+class Letter
+  include ActiveModel::Model
+
+  attr_accessor :user, :address
+
+  validates :user, presence: true
+  validates :address, presence: true
+  validate :correct_address
+
+  def initialize(attrs={})
+    @user = attrs[:user]
+  end
+
+  def save
+    valid? &&
+    letter_requested! &&
+    update_user_address
+  end
+
+  def address
+    @address ||= UserApi.new(user).address
+  end
+
+  def letter_requested!
+    user.update(letter_requested_at: Time.now)
+  end
+
+  def update_user_address
+    user.address = Address.new(parsed_address)
+    user.save
+  end
+
+  def correct_address
+    errors.add(:address, "Address not found") unless address.present?
+  end
+
+  def parsed_address
+    { postal_code:   address[:codigo_postal],
+      street:        address[:nombre_via],
+      street_type:   address[:sigla_via],
+      number:        address[:numero_via],
+      number_type:   address[:nominal_via],
+      letter:        address[:letra_via],
+      portal:        address[:portal],
+      stairway:      address[:escalera],
+      floor:         address[:planta],
+      door:          address[:puerta],
+      km:            address[:km],
+      neighbourhood: address[:nombre_barrio],
+      district:      address[:nombre_distrito] }
+  end
+
+end
\ No newline at end of file
diff --git a/app/models/user.rb b/app/models/user.rb
index d7b77a7e0..407016ee3 100644
--- a/app/models/user.rb
+++ b/app/models/user.rb
@@ -11,6 +11,7 @@ class User < ActiveRecord::Base
   acts_as_voter
   acts_as_paranoid column: :hidden_at
 
+  has_one :address
   has_one :administrator
   has_one :moderator
   has_one :organization
diff --git a/app/views/verification/letter/new.html.erb b/app/views/verification/letter/new.html.erb
new file mode 100644
index 000000000..ab1d3070e
--- /dev/null
+++ b/app/views/verification/letter/new.html.erb
@@ -0,0 +1,15 @@
+<div class="row account">
+  <div class="small-12 column">
+
+    <h1 class="inline-block"><%= t('verification.letter.new.title') %></h1>
+
+    <div>
+      <%= t('verification.letter.new.explanation') %>
+    </div>
+
+    <%= form_for @letter, url: letter_path do |f| %>
+      <%= render 'shared/errors', resource: @letter %>
+      <%= f.submit t('verification.letter.new.submit_button') %>
+    <% end %>
+  </div>
+</div>
\ No newline at end of file