diff --git a/app/components/polls/callout_component.html.erb b/app/components/polls/callout_component.html.erb
index 16a0333c7..0db5062e3 100644
--- a/app/components/polls/callout_component.html.erb
+++ b/app/components/polls/callout_component.html.erb
@@ -2,7 +2,11 @@
   <% if voted_in_booth? %>
     <%= callout(t("polls.show.already_voted_in_booth")) %>
   <% elsif voted_in_web? %>
-    <%= callout(t("polls.show.already_voted_in_web")) %>
+    <% if voted_blank? %>
+      <%= callout(t("polls.show.already_voted_blank_in_web")) %>
+    <% else %>
+      <%= callout(t("polls.show.already_voted_in_web")) %>
+    <% end %>
   <% end %>
 <% else %>
   <% if current_user.nil? %>
diff --git a/app/components/polls/callout_component.rb b/app/components/polls/callout_component.rb
index 61b87f492..aa1dbf2f9 100644
--- a/app/components/polls/callout_component.rb
+++ b/app/components/polls/callout_component.rb
@@ -16,6 +16,10 @@ class Polls::CalloutComponent < ApplicationComponent
       poll.voted_in_web?(current_user)
     end
 
+    def voted_blank?
+      poll.answers.where(author: current_user).none?
+    end
+
     def callout(text, html_class: "warning")
       tag.div(text, class: "callout #{html_class}")
     end
diff --git a/app/controllers/polls_controller.rb b/app/controllers/polls_controller.rb
index f32332f3c..d09e15812 100644
--- a/app/controllers/polls_controller.rb
+++ b/app/controllers/polls_controller.rb
@@ -26,7 +26,11 @@ class PollsController < ApplicationController
     @web_vote = Poll::WebVote.new(@poll, current_user)
 
     if @web_vote.update(answer_params)
-      redirect_to @poll, notice: t("flash.actions.create.poll_voter")
+      if answer_params.blank?
+        redirect_to @poll, notice: t("flash.actions.create.poll_voter_blank")
+      else
+        redirect_to @poll, notice: t("flash.actions.create.poll_voter")
+      end
     else
       @comment_tree = CommentTree.new(@poll, params[:page], @current_order)
       render :show
diff --git a/app/models/poll.rb b/app/models/poll.rb
index 68c15face..8012f2fcd 100644
--- a/app/models/poll.rb
+++ b/app/models/poll.rb
@@ -23,6 +23,7 @@ class Poll < ApplicationRecord
   has_many :officer_assignments, through: :booth_assignments
   has_many :officers, through: :officer_assignments
   has_many :questions, inverse_of: :poll, dependent: :destroy
+  has_many :answers, through: :questions
   has_many :comments, as: :commentable, inverse_of: :commentable
   has_many :ballot_sheets
 
diff --git a/app/models/poll/stats.rb b/app/models/poll/stats.rb
index 8a0b1562b..5e03114b4 100644
--- a/app/models/poll/stats.rb
+++ b/app/models/poll/stats.rb
@@ -42,11 +42,11 @@ class Poll::Stats
   end
 
   def total_web_valid
-    voters.where(origin: "web").count - total_web_white
+    voters.where(origin: "web", user_id: poll.answers.select(:author_id).distinct).count
   end
 
   def total_web_white
-    0
+    voters.where(origin: "web").count - total_web_valid
   end
 
   def total_web_null
diff --git a/app/models/poll/web_vote.rb b/app/models/poll/web_vote.rb
index 2dba50fe5..669ad8f1e 100644
--- a/app/models/poll/web_vote.rb
+++ b/app/models/poll/web_vote.rb
@@ -14,10 +14,6 @@ class Poll::WebVote
     all_valid = true
 
     user.with_lock do
-      unless questions.any? { |question| params.dig(question.id.to_s, :option_id).present? }
-        Poll::Voter.find_by(user: user, poll: poll, origin: "web")&.destroy!
-      end
-
       questions.each do |question|
         question.answers.where(author: user).destroy_all
         next unless params[question.id.to_s]
diff --git a/config/locales/en/general.yml b/config/locales/en/general.yml
index d48184f08..1298ca00a 100644
--- a/config/locales/en/general.yml
+++ b/config/locales/en/general.yml
@@ -604,6 +604,7 @@ en:
     show:
       already_voted_in_booth: "You have already participated in a physical booth. You can not participate again."
       already_voted_in_web: "You have already participated in this poll. If you vote again it will be overwritten."
+      already_voted_blank_in_web: "You have already participated in this poll by casting a blank vote. If you vote again it will be overwritten."
       back: Back to voting
       cant_answer_not_logged_in: "You must %{signin} or %{signup} to participate."
       comments_tab: Comments
diff --git a/config/locales/en/responders.yml b/config/locales/en/responders.yml
index dc5527d48..27db5c6cc 100644
--- a/config/locales/en/responders.yml
+++ b/config/locales/en/responders.yml
@@ -11,6 +11,7 @@ en:
         poll_question_option_video: "Video created successfully"
         poll_question_option_image: "Image uploaded successfully"
         poll_voter: "Thank you for voting!"
+        poll_voter_blank: "Thank you for voting! Your vote has been registered as a blank vote."
         proposal: "Proposal created successfully."
         proposal_notification: "Your message has been sent correctly."
         budget_investment: "Budget Investment created successfully."
diff --git a/config/locales/es/general.yml b/config/locales/es/general.yml
index 0ee5caf11..9cd99d0be 100644
--- a/config/locales/es/general.yml
+++ b/config/locales/es/general.yml
@@ -604,6 +604,7 @@ es:
     show:
       already_voted_in_booth: "Ya has participado en esta votación en urnas presenciales, no puedes volver a participar."
       already_voted_in_web: "Ya has participado en esta votación. Si vuelves a votar se sobreescribirá tu resultado anterior."
+      already_voted_blank_in_web: "Ya has participado en esta votación mediante un voto en blanco. Si vuelves a votar se sobreescribirá tu resultado anterior."
       back: Volver a votaciones
       cant_answer_not_logged_in: "Necesitas %{signin} o %{signup} para participar."
       comments_tab: Comentarios
diff --git a/config/locales/es/responders.yml b/config/locales/es/responders.yml
index 50fddc758..059804ad9 100644
--- a/config/locales/es/responders.yml
+++ b/config/locales/es/responders.yml
@@ -11,6 +11,7 @@ es:
         poll_question_option_video: "Vídeo creado correctamente"
         poll_question_option_image: "Imagen cargada correctamente"
         poll_voter: "¡Gracias por votar!"
+        poll_voter_blank: "¡Gracias por votar! Tu voto se ha contabilizado como en blanco."
         proposal: "Propuesta creada correctamente."
         proposal_notification: "Tu mensaje ha sido enviado correctamente."
         budget_investment: "Proyecto de gasto creado correctamente."
diff --git a/spec/models/poll/stats_spec.rb b/spec/models/poll/stats_spec.rb
index 7b962a2c0..0debf20e0 100644
--- a/spec/models/poll/stats_spec.rb
+++ b/spec/models/poll/stats_spec.rb
@@ -14,8 +14,6 @@ describe Poll::Stats do
   end
 
   describe "total participants" do
-    before { allow(stats).to receive(:total_web_white).and_return(1) }
-
     it "supports every channel" do
       3.times { create(:poll_voter, :from_web, poll: poll) }
       create(:poll_recount, :from_booth, poll: poll,
@@ -49,15 +47,29 @@ describe Poll::Stats do
   end
 
   describe "#total_web_valid" do
-    before { allow(stats).to receive(:total_web_white).and_return(1) }
+    it "returns only votes containing answers" do
+      question = create(:poll_question, :yes_no, poll: poll)
 
-    it "returns only valid votes" do
-      3.times { create(:poll_voter, :from_web, poll: poll) }
+      2.times do
+        voter = create(:poll_voter, :from_web, poll: poll)
+        create(:poll_answer, author: voter.user, question: question)
+      end
+      create(:poll_voter, :from_web, poll: poll)
 
       expect(stats.total_web_valid).to eq(2)
     end
   end
 
+  describe "#total_web_white" do
+    it "returns voters with no answers" do
+      question = create(:poll_question, :yes_no, poll: poll)
+      3.times { create(:poll_voter, :from_web, poll: poll) }
+      create(:poll_answer, author: poll.voters.last.user, question: question)
+
+      expect(stats.total_web_white).to eq(2)
+    end
+  end
+
   describe "#total_web_null" do
     it "returns 0" do
       expect(stats.total_web_null).to eq(0)
@@ -93,8 +105,8 @@ describe Poll::Stats do
 
   describe "valid percentage by channel" do
     it "is relative to the total amount of valid votes" do
+      allow(stats).to receive(:total_web_valid).and_return(1)
       create(:poll_recount, :from_booth, poll: poll, total_amount: 2)
-      create(:poll_voter, :from_web, poll: poll)
 
       expect(stats.valid_percentage_web).to eq(33.333)
       expect(stats.valid_percentage_booth).to eq(66.667)
@@ -123,7 +135,7 @@ describe Poll::Stats do
 
   describe "#total_valid_votes" do
     it "counts valid votes from every channel" do
-      2.times { create(:poll_voter, :from_web, poll: poll) }
+      allow(stats).to receive(:total_web_valid).and_return(2)
       create(:poll_recount, :from_booth, poll: poll, total_amount: 3, white_amount: 10)
       create(:poll_recount, :from_booth, poll: poll, total_amount: 4, null_amount: 20)
 
@@ -150,10 +162,9 @@ describe Poll::Stats do
   end
 
   describe "total percentage by type" do
-    before { allow(stats).to receive(:total_web_white).and_return(1) }
+    before { allow(stats).to receive_messages(total_web_white: 1, total_web_valid: 2) }
 
     it "is relative to the total amount of votes" do
-      3.times { create(:poll_voter, :from_web, poll: poll) }
       create(:poll_recount, :from_booth, poll: poll,
                                          total_amount: 8,
                                          white_amount: 5,
diff --git a/spec/models/poll/web_vote_spec.rb b/spec/models/poll/web_vote_spec.rb
index 3b4b86eb1..caa6205bd 100644
--- a/spec/models/poll/web_vote_spec.rb
+++ b/spec/models/poll/web_vote_spec.rb
@@ -55,20 +55,21 @@ describe Poll::WebVote do
       expect(question.answers).to be_blank
     end
 
-    it "does not create voters or answers when leaving everything blank" do
+    it "creates a voter but does not create answers when leaving everything blank" do
       web_vote.update({})
 
-      expect(poll.reload.voters.size).to eq 0
+      expect(poll.reload.voters.size).to eq 1
       expect(question.reload.answers.size).to eq 0
     end
 
-    it "deletes existing answers and voter when no answers are given" do
+    it "deletes existing answers but keeps voters when no answers are given" do
       create(:poll_answer, question: question, author: user, option: option_yes)
       create(:poll_voter, poll: poll, user: user)
 
       web_vote.update({})
 
-      expect(poll.reload.voters.size).to eq 0
+      expect(poll.reload.voters.size).to eq 1
+      expect(poll.voters.first.user).to eq user
       expect(question.reload.answers.size).to eq 0
     end
 
diff --git a/spec/system/polls/polls_spec.rb b/spec/system/polls/polls_spec.rb
index 5d9c55e3d..c18cbbdd2 100644
--- a/spec/system/polls/polls_spec.rb
+++ b/spec/system/polls/polls_spec.rb
@@ -247,8 +247,9 @@ describe "Polls" do
       within_fieldset("Which ones are better?") { uncheck "Answer A" }
       click_button "Vote"
 
-      expect(page).to have_content "Thank you for voting!"
-      expect(page).not_to have_content "You have already participated"
+      expect(page).to have_content "Thank you for voting! Your vote has been registered as a blank vote."
+      expect(page).to have_content "You have already participated in this poll by casting a blank vote. " \
+                                   "If you vote again it will be overwritten."
 
       within_fieldset("Which ones are better?") do
         expect(page).to have_field type: :checkbox, checked: false, count: 3